Frequently Asked Questions
If your question isn’t listed, reach out to us for personalised support.
About your Profile
How to update your profile? (video)
We have a video tutorial to help you step by step.
Note! Your profile can only be found by other users on the platform when linked to the organisation you are associated with, your actor. To do this, go to the settings at the top right of the page and click on “Personal home”. Do you not have any actors listed under “My actors” yet? Click on “Add an actor” and search for your organisation. Click on “Add”.
Please note, a good password consists of at least:
- 6 characters
– 1 digit and 1 special character
– 1 capital letter
What information is in a profile?
Your name, contact details and website. Furthermore it is recommended to give a brief description of yourself, your role and your expertise and motivation, to make it easier to find interesting people or to be found yourself.
What is an actor?
An actor is an entity that is a participant on Foodleap, like a person or organisation.
How can I find relevant actors?
An actor is an entity that is a participant on Foodleap, like a person or organisation. First, go to actors in the menu. You can subsequently either find an overview of all actors in the map by clicking on “View map” or use the filters to search for actors with certain characteristics. You can also search by actor name in the search bar.
How do I start a 1-on-1 conversation?
First, find the actor on the actor page and select who you want to chat with. Then click on the blue Let’s chat button.
At the top right of the page, you will see a speech bubble icon. When you click on it, you will see the active chats. A red number indicates that someone has started a conversation or responded to your chat.
I have no access to a community. What could be the reason?
You can only access a community if you are a Foodvalley NL community partner. Not a partner yet? Just complete the information request form on the Foodvalley NL website and you will be contacted as soon as possible.
What is a message board?
On the message board on Foodleap, you can post messages for others on the platform. This can be an announcement or a document with relevant information as well as a question you want to ask other users. To share or sign up for an event, you can go to the events section on Foodleap.
About Shared Facilities
How to add a shared facility? (Video)
How to find a facility?
You can select different filters so you can find a facility that best suits your objective whether it is to reduce costs, shorten time to market or improve the sustainable production process.
In the menu at the top, click on “Innovation Facilities“. Select filters relevant to you. Click “Show all filters” to find even more filter options.
Actors appear in the list or on the map. Click on any actor to see the features, offering and contact details. It is also possible to chat directly and start a conversation with the organisation.
I am not able to register. What can I do?
You may have created an account before. Do you not remember your password? Request a new one via “Forgot your password?”.
If you have not previously registered and are unable to create an account, please send an e-mail to email@example.com.
I can not find my organisation. How can I add it?
We have done our very best to do most of the basic work as a service. Sometimes your organisation may be under a different name on the platform. To check this, use the filters to search by characteristics. If you still cannot find your organisation, please do not hesitate to contact us.
What is Foodleap?
Foodleap is an online platform that offers you the possibility to find and interact with interesting partners. You can find valuable partners. You have access to an unique overview of research equipment and innovation facilities in agri food that you will not find anywhere else. And you can interact and share information with a group of high quality contacts globally that can help you to:
– Improve your research
– Provide interesting details about the newest funding opportunities
– People that are interested in your event
– Or answer a question you might have.
Why a platform like Foodleap?
Our mission is to get people together to work on innovation that accelerate the transition to a more sustainable food system.
A qualified network is essential to grow your business or research. However, it is extremely difficult and time consuming to find high quality contacts. There are numerous conferences you can participate in and it can be difficult to find that crucial partner outside your own bubble of contacts. Social media
often overwhelms you with possible contacts but many are not relevant. You simply do not have time and resources besides your work. Therefore we have created a platform with relevant information and partner so you can accelerate.
Why does your logo have an infinity symbol?
We use an infinity symbol for three reasons:
Eternal or Infinite Concept: The infinity symbol (∞) represents something that is limitless, boundless, and without end. It symbolises the idea of something that goes on forever. The food transition is a continuous process.
Unlimited Possibilities: The infinity symbol suggests an unlimited number of possibilities or opportunities, emphasising the idea of abundance and endless potential. It symbolises innovation, forward-thinking and constantly evolving.
Connection and Unity: The infinity symbol is formed by a continuous loop, representing a connection or union between two elements. This can be used to signify unity, harmony, or the coming together of different components. It is a way of showing that we value partnerships and community building.